Mission Statement

It is the philosophy of Stone Mountain Police Department that we as employees will provide the highest level of customer service that will achieve total community satisfaction. When interacting with of the community, we as employees, will treat people as if we would want our own family treated.

What are our goals and how will to we achieve them?

Promptness:

	Respond to calls for service promptly
	Answer the telephone on the first or second ring
	Submitting paperwork within required time frame

Competence:

	Know what you are talking about when interacting with the community
	Knowing signals and codes
	Know the laws and city ordinances that pertain to our job
	Know the streets of Stone Mountain
	Know how to use the equipment that relates to your job
	Be computer literate
	Get career development training necessary to advance to the next level

Personal Attention:

	Get out of your patrol unit and patrol Main Street on foot, develop relationships
	Spend time talking with kids from the area schools and general community
	Introduce yourself to the merchants and residents while patrolling
	Stop and assist the elderly in any way you can
	Go the extra yard in assisting people who are lost or need directions

Appearance:

	Make a good first impression
	Maintain good personal hygiene
	Keep your uniform neat and clean
	Keep your work area/patrol car neat and clean
	Keep the streets of Stone Mountain free of junk cars and trash

Good Work Ethics:

	Maintain a positive attitude and be polite and courteous
	Keep your morale up; don't rely on the department or others to keep it up
	Be grateful for your job/career and health
	Be grateful for having the opportunity to be what you said you wanted to be
	Perform the duties you get paid to perform
	Follow the procedures and don't take shortcuts
	Maintain self-discipline on and off duty
	Don't profile the community based on race, gender, or economic status
	Treat others like you would want your mother or father treated
	Maintain good phone etiquette